Customer Support
Turn tickets into enriched CRM records — instantly.
Support agents spend hours copying information from messages into CRMs, product tools, and internal systems. Domino captures any ticket (email, chat, screenshot), extracts the key details, and builds complete records with one validation.
What Domino automates:
Ticket → CRM case + product issue
Recreate records across systems from one capture
Auto-populate fields (customer, context, logs)
Route cases to the right team
Trigger follow-up tasks or notifications
10+ hours/week saved per agent
Higher accuracy, faster resolutions.
HR
Eliminate redundant data entry across disconnected systems.
HR teams collect information through forms, emails, PDFs… and manually copy it into onboarding tools, HRIS, payroll, or benefits systems.
What Domino automates:
Employee data extraction
Sync across HRIS + payroll + benefits
Summary of onboarding steps
Classification of documents
15 hours/week saved per HR coordinator
Fewer errors, smoother onboarding.
Recruiting
Spend time with candidates, not with spreadsheets.
Sourcers and recruiters manually extract LinkedIn profiles, CVs, emails, job info and re-enter it into ATS platforms.
What Domino automates:
LinkedIn → ATS record + tags + seniority
Add candidate to pipeline + stage
Draft outreach + next steps
Sync notes across ATS + CRM
Generate structured candidate sheets
15 hours/week saved per recruiter
Better pipeline hygiene, lower admin load.
Legal
Turn documents into structured records with one capture.
Lawyers and ops teams extract clauses, case details, risks, obligations… and update case systems manually.
What Domino automates:
Extract key elements → auto-create case record
Populate systems with parties, dates, obligations
Route documents to the right workflow
Sync updates to CRM or case management tools
8 hours/week saved per legal ops
More focus on analysis, less on admin.
Operations & Finance
Make dashboards, forms, and numbers actionable.
Ops teams constantly move numbers between spreadsheets, dashboards, CRMs, finance tools, forms.
What Domino automates:
Data extraction
Report generation
Classification
KPI summaries
Updating internal systems
2–4× faster workflows
Better reporting, fewer errors.